Voucher Management
Voucher Management
Access to the voucher management system can be found here: manage.theatertoolkit.com
If you do not have access to the above portal or do not see the voucher management options, please contact support@theatertoolkit.com
There are 3 screens in the voucher management section.
Redeem Voucher
This screen is designed for theater employees to redeem vouchers that customers present in person. Vouchers can either be scanned or manually entered. If a voucher is invalid or has already been redeemed, an error message will be displayed.
If the voucher is valid and unused, the system will automatically mark it as redeemed to prevent future use.
Issue Voucher
This screen allows users to issue new vouchers directly to customers. You can enter the customer’s email, the dollar value, the number of vouchers (up to a limit of 10 for performance reasons), and configure additional options such as whether the vouchers includes or excludes service fees or expire in 6 months. You can also include a reason for issuing the vouchers.
Once issued, the customer will receive an email containing the auto-generated voucher codes.
Manage Voucher
This screen displays all vouchers for the company.
This section offers users a robust search functionality for managing vouchers effectively. Users can easily search for vouchers by various criteria, including:
- Code: Locate specific vouchers using their unique codes.
- Display Name: Search by the name associated with the voucher, typically configured during the initial setup in the RTS system.
- Value: Find vouchers based on their dollar value.
- Issued: Identify vouchers issued to specific accounts.
- Redemption Status: Filter vouchers by whether they have been redeemed or not, enabling users to track usage efficiently.
- Date: Search by the date the voucher was created or redeemed, offering insight into voucher activity.
This powerful search functionality ensures efficient voucher management, making it easy to track and utilize vouchers effectively. It is important to note that the search feature will automatically search the table for matching data.
Additionally, users can export search results or the entire voucher dataset as an Excel spreadsheet by clicking the Export button in the upper-right corner of the screen. To export all data, simply clear any search criteria.
